Shelter News and Alerts



Visitation Hours Are Available

Beginning Thursday, July 15, we offer visitation hours on Tuesdays and Thursdays between 2 p.m. and 5 p.m.

Use our visitation hours to visit adoptable pets, ask questions, and otherwise visit us. We can’t wait to see you! 

Most Services Start with Appointments

You will need an appointment to adopt a pet, surrendering an animal, or bring in a stray pet. We offer appointments Monday through Sunday from 10 a.m. to 6 p.m.

We can’t guarantee open appointments during our visitation hours, so you will need to plan ahead. 

To adopt a petplease visit this page for the step-by-step process. We’re using a new system called Adopets to drive our adoptions. That means you don’t need to visit the shelter to be first in line to adopt a pet currently waiting at the shelter. You’ll fill out an application right from your phone, tablet, or computer. The Adopets system will mark your place in line. We’ll be in touch to make an adoption appointment. 

To surrender an animal or bring in a stray, please schedule an appointment with our Customer Service Team by calling and leaving a message at 503-585-5900 (select option #1) or by emailing

Please Wear a Mask

Due to the resurgence of COVID-19 in Oregon, we are following the guidelines of the Oregon Health Authority and requiring masks for all staff and volunteers. Please wear your mask over your mouth and nose while inside the shelter and the Thrift Store. Please wear your mask outside if you can’t maintain six feet of social distancing from people outside your household. Thank you for your understanding.  

Other Shelter Services Are Available

We are here to help and support you:

The well-being of our animals, our staff, our volunteers, and the communities we serve remains our top priority. Thank you for your continued understanding, support, and cooperation. You can support shelter pets during this time by purchasing an item from our Amazon Wish List or by making a donation.

Last updated on September 7, 2021