The Customer Care Manager (CCM) provides leadership, direction, and guidance for day-to-day management of Customer Care departments to ensure smooth operations and to maximize customer experience within the resources provided. As a member of the leadership team, the CCM must consistently exemplify, mentor, and reinforce … Continue reading →
The Shelter Animal Trainer (SAT) assists the Behavior and Training Manager (BTM) and is a behavior resource to staff and volunteers; keeps the behavior and training records for the shelter animals current, and sees that the protocols established by the BTM are carried out. The … Continue reading →
The Shelter Certified Veterinary Technician (SCVT) is responsible for ensuring the health of the animals in WHS care. Assesses the health of each animal, maintains records, and ensures that each animal receives appropriate care including vaccinations, medical treatments, and medications. On occasion, the SCVT will … Continue reading →
