The Willamette Humane Society (WHS) located in Salem, Oregon is looking for a qualified, self-motivated, energetic, organized, and outgoing individual with compassion for animals.
We’re a team of 60+ staff and over 700 volunteers working jointly to achieve our mission: establishing, maintaining, and enhancing the bond between companion animals and people of Marion and Polk counties.
The Community Engagement Assistant (CEA) provides department support for all community engagement and outreach initiatives.
Community Events and Outreach
- Attend select community and outreach events as a representative of the shelter, serving as an ambassador for the WHS mission and services.
- Work closely with the Volunteer Manager and Volunteer Coordinator to recruit necessary volunteer talent for community outreach events and opportunities; support onboarding and ongoing training of community engagement volunteers.
- Maintain WHS outreach material and resources through an organized inventory and check-out process; order replacement supplies as needed.
- Help maintain a current community event and outreach calendar and work collaboratively with CEMM and Digital Content Coordinator (DCC) to implement necessary marketing efforts.
- Craft presentations and outreach material in collaboration with CEMM and DCC; update and revise current materials when necessary.
- Collaborate with shelter programs (Humane Education, Adoptions, etc.) to ensure a professional, neat, and current presentation of WHS at all public-facing events.
- Support major shelter events and programming, as needed.
- Manage community partnership and third-party event inquiries; review and prioritize opportunities, delegating to other shelter teams as appropriate; serve as primary point-of-contact for community partners throughout campaign or programming.
- Develop accurate lists of applicable media, influencers, and community partners under supervision of CEMM; maintain and update existing lists.
- Maintain records of previous community partnerships, working with CEMM to gauge return on investment and program impact.
- Support community partner appreciation efforts under direction of CEMM.
Planning and Strategy
- Support CEMM in the planning and implementation of an annual community engagement survey and other research tactics.
- Spearhead research into new businesses and community partner candidates; identify and explore community and social groups outside of the organization’s current scope, flagging possible sponsorship and donor opportunities for Development Manager; etc.
- Work with CEMM to research and develop new community engagement tactics in accordance with industry best practices.
- Manage printing and distribution of shelter’s printed collateral, including posters, brochures and outreach material. Ensure all material distribution racks remain stocked.
- Organize and maintain an inventory of shelter signage and banners.
- Coordinate marketing, signage, and outreach materials orders with various vendors.
- Provide direction to volunteers and interns as needed.
- Other duties as assigned.
None, but will provide guidance and direction to volunteers.
CONTROLS OVER WORK
The CEA works under the general supervision of the Community Engagement and Marketing Manager.
CONTACT WITH OTHERS
The CEA works with staff, interns, volunteers, vendors, media, suppliers, the general public and community leaders both within the shelter and in the community. Contacts require tactful exchanges and a professional demeanor. There is occasional work directly with companion animals.
The CEA works with staff, volunteers and the general public both in the shelter and in the community. Work will be conducted both in an office setting, as well as off-site for various community events and functions. Occasional work directly with animals and in a kennel and cattery environment is necessary.
Work is performed both in and out of the shelter and requires lifting and carrying display materials, setting up and tearing down tables and chairs, etc. There may be occasions where it is necessary to lift up to 40 pounds. The CEA position also requires working with standard office equipment such as a computer, projector, telephone, copy machine, etc.
KNOWLEDGE, SKILLS, AND ABILITIES
- The successful candidate must be a dependable team player who is personable, professional, upbeat, energetic, and a positive representative for WHS and its mission.
- Excellent written and verbal communication skills and ability to communicate with the public, volunteers, and staff in a positive, educational, and professional manner. Strong presentation skills preferred.
- Outstanding organizational and planning skills with a passion for project management. Must be thorough and have strong attention to detail.
- Strong computer aptitude with proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google products.
EDUCATION AND EXPERIENCE
- High school diploma or educational equivalent required.
- 1-2 years of experience in a community or customer facing role, such as customer service, reception, sales, etc. required.
- Experience in marketing, public relations, or communications is desired.
Additional requirements: Must have a demonstrated interest in, and enthusiasm for, animal welfare and WHS Mission; be willing to work weekends and evenings as required by the job; have a valid Oregon driver’s license and be insurable by WHS vendors; and meet the physical requirements of the job.
Salary: Position begins at $11.80 per hour. There is no relocation benefit for this position.
Schedule: Approximately 10 hours per week, flexible schedule.
Benefits: Paid time off provided after 90 days. Employee Assistance Program benefits available.
A complete application package is required. INCOMPLETE APPLICATION PACKAGES WILL NOT BE CONSIDERED. The application package will include:
- a completed WHS job application
- a cover letter explaining your interest in this position; MUST BE IN PDF FORMAT
- a résumé of your educational background and professional experience. MUST BE IN PDF FORMAT.
Mail: Willamette Humane Society
ATTN: Human Resources
PO Box 13005
Salem OR 97309
Due to the large volume of responses, WHS will contact only those candidates who are selected for interview.
Completed application materials received by human resources will be reviewed upon receipt. This position may close at any time.
All WHS employees are committed to the following mission-driven values:
- Positive Service to All
- Sharing Knowledge
- Collaborative Problem Solving
- Initiative and Innovation
- Accountability and Responsibility
- Safe Actions
Under the provisions of the Immigration and Reform Act of 1986, the successful candidate will be required to provide evidence of identity and eligibility for employment. WHS is an Equal Opportunity Employer that does not discriminate on the grounds of race, color, sex, religion, national origin, marital status, disability, sexual orientation, genetic profile or any class protected by law. WHS is a drug free/smoke free workplace. Employment will be contingent upon successfully passing a drug screen conducted at WHS expense.
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