Walk-in space is limited and prioritized on a case-by-case basis for end-of-life services and strays. If you need to surrender an animal, an appointment is required to allow our staff adequate time to perform a brief exam and a behavior evaluation. (Please note: you are welcome to schedule an appointment to bring in your Marion or Polk County stray as well. Also, please be aware that WHS accepts only cats and dogs.)
We begin serving our walk-in customers at 2:45 p.m. during regular open days (Thursday-Monday). Community members are welcome to arrive when the shelter opens and place their name on the walk-in waitlist for that specific day, but no walk-in appointments can be serviced until 2:45 due to prescheduled appointments. Please note we have a limited number of walk-in appointments each day based on our current capacity.
There is a risk that we may not be able to serve you as a walk-in and an appointment is strongly encouraged!
Please call 503-585-5900, ext. 300, and a customer service representative will recommend the best available appointment or walk-in options for your situation.Contact us about Appointment Availability