FAQs

End of Life Services

Do you accept walk-ins?

 

Walk-in space is limited and prioritized on a case-by-case basis for end-of-life services and strays. If you need to surrender an animal, an appointment is required to allow our staff adequate time to perform a brief exam and a behavior evaluation. (Please note: you are welcome to schedule an appointment to bring in your Marion or Polk County stray as well. Also, please be aware that WHS accepts only cats and dogs.)

Walk-in hours are held Thursday through Monday from 1:00 to 3:00 p.m. Community members are welcome to arrive when the shelter opens and place their name on the walk-in waitlist for that specific day. Please note we have a limited number of walk-in appointments each day based on our current capacity.

There is a risk that we may not be able to serve you as a walk-in and an appointment is strongly encouraged!

Please call 503-585-5900, ext. 300, and a customer service representative will recommend the best available appointment or walk-in options for your situation.

Contact us about Appointment Availability